Refund policy

💳 Refund Policy

Last Updated: 01/07/2025

Thank you for shopping at One Stop Centre. As all our products are digital downloads, we maintain a strict no-refund and no-exchange policy.

❌ All Sales Are Final

Due to the instant access and downloadable nature of our products, all sales are final and non-refundable. Once a file is downloaded or a link is provided, we cannot process cancellations, refunds, or exchanges.

✅ What You’re Getting

Each product page clearly outlines what's included, compatible software (e.g., Canva, Word), and sizing details. Please review carefully before purchasing.

💬 Pre-Purchase Questions?

If you have any questions about file types, software compatibility, or what’s included, contact us at:
📧 info@onestopcentre.store — we're happy to assist before you purchase.

⚖️ International Customers

For EU and other international customers: By downloading the digital file, you waive your statutory right to a refund for digital goods under local consumer laws.

🛠 Technical Issues Only

If you experience technical problems accessing your files, we’ll assist you promptly to ensure successful delivery — but this does not include replacements or product changes.

Instant Download

Get access to your files immediately after purchase — no waiting.

No Refunds on Digital Downloads

Due to the nature of digital products, all sales are final.

Customer service

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